Here's exactly what happens to your phone.

Handing a stranger your phone is a big ask. So here's the whole thing, start to finish, with nothing left vague.

The milk run

Pickup, bench, return.

I don't run a storefront. I run a route between Clark and Watertown, and phones ride along on it. That's what keeps this workable in towns thirty miles apart.

Step 01

You text or leave your number

Tell me the phone and what it's doing. I text back with a quote and the next run day. If I can't do it, I say so right there.

Step 02

I pick it up

Your place, your work, a parking lot, whatever's easy in Clark or Watertown. Power it off if you like. I never need it unlocked.

Step 03

The bench

The repair happens at the lab in Clark. Your phone stays locked the whole time. Before and after photos are of the device only, never you.

Step 04

It comes back

Often the same day, on the same run. You look it over and try it before I leave. If something's off, I hear it then, not in a review.

What gets repaired

iPhone is the specialty. Samsung is repaired too.

Screens. Cracked, black, ghost-touching, lines through the picture.
Back glass. The shattered back you've been running your thumb over since spring.
Batteries. Dies early, runs hot, or the back is starting to bulge.
Charge ports. Only charges when you hold the cable just so. Cleaned or replaced.
Cameras. Cracked lens glass, blurry or blacked-out camera.

Some models can't be done safely. Certain iPhones have back glass that's bonded to the frame and needs equipment I don't run. If yours is one of them, I tell you up front and point you somewhere that can do it. Other Android brands are case by case, ask first.

BaseClark, South Dakota

Service areaClark & Watertown

ModelPickup and return, no storefront

HoursEvenings and weekends, around a day job. Text anytime, I answer when I'm off the clock.

SpecialtyiPhone. Samsung too.

QuotesBy text, before any work starts

PasscodeNever needed

Lab line(605) 590-0695

The rules the lab runs on

Two standing rules. Both non-negotiable.

Standing rule 01

Never need your passcode. Your phone stays locked the whole time it's on the bench.

Standing rule 02

Not the cheapest, not the most expensive, but it'll leave looking new.

The bad news comes before the money. Newer phones can flag a replacement part, and a few features don't survive certain swaps. If that applies to your repair, you hear it at quote time so you can still say no. Never after handback.

Rebuilt or refurbished phones can turn out to be unrepairable. If yours is one, I'll tell you before starting that there's a diagnostic fee either way, so nothing's a surprise.

Sometimes the honest answer is don't pay me. If a repair costs more than the phone is worth to you, I'll say so. I'd rather be the guy who talked you out of it than the one who took the money.

You text me, or I text you.

Ready when you are.

Text me the phone and what it's doing. The quote comes back by text before anything gets touched.

Text (605) 590-0695 Call instead

Rather I text you first? Leave your number in the form and I'll text you.